Welcome to Twigmart! These Terms and Conditions ("Terms") govern your access to and use of our website and services. By using our platform, you agree to comply with these Terms.

1. Definitions

• "Twigmart" refers to the online marketplace operated by TBM Enterprise.
• "Vendor" refers to businesses or individuals who sell products through Twigmart.
• "Buyer" refers to businesses or individuals who purchase products via Twigmart.
• "Products" include toys, cycles, accessories, baby products, and related items sold on Twigmart.
• "Parties" refers to both the Vendor and Buyer collectively.

2. Eligibility

• Users must be legally authorized business entities or individuals engaged in commercial activities.
• By using Twigmart, you represent and warrant that you have the authority to enter into legally binding contracts.

3. Account Registration

• Buyers and Vendors are required to create an account to use the services provided by Twigmart.
• All information provided during registration must be accurate and updated regularly.
• Each account is responsible for maintaining the confidentiality of login credentials. Twigmart is not liable for any unauthorized access to your account.

4. Products and Listings

• Vendors are responsible for providing accurate and complete product information, including descriptions, pricing, and stock levels.
• Twigmart reserves the right to remove or modify listings that violate our policies or applicable laws.

5. Pricing and Payment

• Prices listed on Twigmart are set by the Vendors and may be subject to change without notice.
• Buyers agree to pay the total purchase price, including applicable taxes and shipping costs, for the products they order.
• Twigmart may facilitate payments through a secure third-party payment processor. Payment terms and conditions will be outlined separately.

6. Shipping and Delivery

• Vendors are responsible for shipping and delivering products to Buyers within the agreed timelines.
• Twigmart is not responsible for any delays or losses incurred during shipping.
• Buyers must review and confirm their delivery address and shipping information before completing an order.

7. Returns and Refunds

• Returns and refunds are subject to each Vendor's policies, which must be clearly outlined in their product listings.
• Buyers should contact Vendors directly to resolve issues related to product defects, returns, or exchanges.
• Twigmart may assist in dispute resolution but does not guarantee a specific outcome.

8. Intellectual Property

• All content on the Twigmart platform, including but not limited to logos, trademarks, product descriptions, and images, is the property of Twigmart or the respective Vendors.
• Users may not copy, reproduce, or distribute any material without written consent from the owner of the intellectual property.

9. Prohibited Activities

• Vendors and Buyers are prohibited from engaging in the following activities:
• Listing or purchasing illegal or counterfeit products.
• Misrepresenting products or services.
• Manipulating reviews or feedback.
• Engaging in fraudulent or deceptive practices.

10. Warranties and Liability

• Twigmart does not guarantee the accuracy, quality, or availability of products listed by Vendors.
• Twigmart is not liable for any damages, losses, or claims arising from transactions conducted between Buyers and Vendors.
• Users acknowledge that all transactions are conducted at their own risk.

11. Indemnification

• Users agree to indemnify and hold Twigmart, its affiliates, and employees harmless from any claims, losses, or damages arising from their use of the platform, violation of these Terms, or infringement of third-party rights.

12. Termination

• Twigmart reserves the right to terminate or suspend any account for violating these Terms, applicable laws, or engaging in fraudulent activities.
• Users may terminate their account at any time by contacting Twigmart support. Any outstanding transactions or obligations must be fulfilled before termination.

13. Amendments to Terms

• Twigmart may update these Terms periodically. Changes will be effective upon posting on the Twigmart website.
• Continued use of the platform after changes have been posted constitutes acceptance of the revised Terms.

14. Governing Law

• These Terms are governed by and construed in accordance with the laws of [Your Jurisdiction].
• Any disputes arising from the use of Twigmart shall be resolved through binding arbitration or litigation in the courts of [Your Jurisdiction].

15. Contact Information

If you have any questions or concerns regarding these Terms, please contact us at:

• Email: tbmenterprise1715@gmail.com
• Phone: 9387366430
• Address: A.K. Dev Road, Fatashil Ambari, Guwahati, 781025

By using Twigmart, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

TBM Enterprise reserves all rights.